A problem with the driver (software on the PC) 3. Also, you will want to have the data cable attached directly to the computer, and not into a hub or other unit. Is there any way to service this drive (service manual?) or do I need a hacksaw to get at it? I can't do any diagnostics since it doesn't show up at all. this content
Otishendryx 2012-01-21 08:29:51 UTC #14 Hi I'm having the exact same problem. Do any WD employees or technicians actually read this forum? Show more Language: English Content location: United States Restricted Mode: Off History Help Loading... If the next button is not highlighted, you may need to need to click on Erase to clear any partitions/formats on the drive first.
The software will then partition and format the drive. Some Apple computers provide power through the FireWire port even when the computer has been turned off, or is in sleep mode. Please follow this link for information how to update the firmware on a My Book or Passport drive. my data was lost, but the dealer replaced the disk.
Access the Services panel: Open Services using the Run panel: Click on Start (Windows logo) at the bottom-left of the screen Type Run and press Enter In the Run panel, type Loading... WDC Support Downloads Knowledge Base Product Registration Warranty Services Contact Ask a Question Contact Support Feedback Other Sites MyCloud.com Online Learning Center CONNECT WD Blog © 2016 Western Digital Technologies, Inc. Wd External Hard Drive Not Recognized Windows 10 All Rights Reserved.
Transcript The interactive transcript could not be loaded. MrJayBusch 306,626 views 2:13 Fix Hard drive Access denied [ Hard disk is not accessible ] - Duration: 4:34. Sign in 243 110 Don't like this video? http://support.wdc.com/knowledgebase/answer.aspx?ID=1695 All Rights Reserved.
Have a fix? External Hard Drive Not Working On Mac Working... Loading... Sign in 274 10 Don't like this video?
bentsnake 729,439 views 8:08 How to add HDD in my computer (Windows 7) - PART 1 (enable annotations) - Duration: 8:14. You will also want to make sure that the drive's power cable is going directly to a wall outlet and not a power strip, UPS, or other device. Wd Hard Drive Light On But Not Recognized In addition to buttons getting stuck, drives may also stop working because of power problems and connection problems. Wd External Hard Drive Not Recognized Mac If there is nothing on the drive that you want, click on Yes.
Sign in Share More Report Need to report the video? news Lastly, try resetting the device, since a firmware fault could cause communications and power management errors. Thank you in advance. Loading... Wd External Hard Drive Troubleshooting
Right-click on the black bar and choose New Simple Volume to format the drive. If the drive is connected to a USB Hub, disconnect the drive from it and connect it directly to a computer. A Power Booster cable is a Y-shaped cable, with an extra connector, that allows for connecting a USB device to two USB ports on a computer. http://stickersweb.com/hard-drive/western-digital-external-hard-drive-for-mac-not-working.php How to and what to expect. 500GIG Western Digital USB storage. - Duration: 16:29.
Your best solution is to try updating the drivers, creating a new user, or reinstalling the system software If the device doesn't show up in System Information, the issue is more Wd External Hard Drive Not Showing Up Wait few seconds and it should now say “Online” in the box. 5) If there is no assigned drive letter, right click on the big space of your WD hard drive acguevara 208,271 views 10:05 how to fix a hard drive (and get your data off) - Duration: 7:17.
I plugged it in a different port and even tried different computers.suggestions please thanks Susendeep Dutta May 3, 2012 at 7:26 am Have you tried Fidelis's advice fully like trying Data Answer ID 5460: Updating firmware on a My Book or My Passport Note: WD recommends installing the WD Drive Utilities to assist the drive in its safe removal from the computer. however nothing happened so my disk was definitely dead. 2. Wd External Hard Drive Not Recognized Windows 7 Connect the drive directly to the Mac and avoid daisy-chaining it to other devices.